Privacy Statement

At Somerset Craft Distillery Ltd (SCDL), we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect & How do we use it?

When you order, we need to know: your name; e-mail address; delivery address; credit or debit card number; expiry date and 3-digit security code. This allows us to process and fulfil your order.

We also ask for your telephone number which enables us to contact you if there is a problem with your order.

How do we protect customer information?

When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Both SCDL and our online merchant services provider are certified as PCI-DSS compliant, which requires us to follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about ‘cookies’?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, and are used to retain information during a single visit only. Most Web browsers automatically accept cookies, but you can usually change your browsers settings to prevent this. In line with UK legislation, you will be given the option to accept or reject cookies when you visit our website. Please note that some functionality may not work as expected if you choose to reject the cookies used to manage our site.